The Mac App Store is a paradise of high-quality applications and games. Just like the iOS App Store or iTunes, you can use gift cards or promo codes to get apps and games on your Mac. You can use the same iTunes gift card in the iOS App Store or the Mac App Store. A Mac promo code can only be redeemed in the Mac App Store and an iOS promo code can be redeemed on an iPhone or iPad, or in iTunes.
If you have received a promo code for a Mac app or game or an iTunes Gift Card, you can use it to get great content right on your Apple desktop or laptop computer. Here's how.
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Nov 15, 2019 If your Mac has user-serviceable RAM modules, try cleaning and reseating the modules. Remove the RAM, use a clean pencil eraser to clean the RAM modules' contacts, and then reinstall the RAM. Once the RAM is reinstalled, run the Apple Hardware Test again, using the extended testing option.
How to redeem an iTunes Gift Card or Mac promo code in the Mac App Store
Launch the Mac App Store on your Mac.
Click on Featured section in the Mac App Store.
Select Redeem on the far right of the Mac App Store window, under the Quick Links section.
Enter your Apple ID and password when prompted.
Click Sign In.
If you have a physical iTunes Gift Card, peel or scratch off the label on the back of the card to reveal the hidden code.
Click on Use Camera.
Hold the iTunes Gift Card up to your Mac's camera. It will automatically capture the code.
Or, enter the code manually. Promo codes must be entered manually.
Click Redeem.
You will then see a notification that you have successfully redeemed your code.
How to redeem an iTunes Gift Card or Mac promo code in the Mac App Store in macOS Mojave
In macOS Mojave, redeeming a gift card is much easier. You can find the Redeem button at the bottom of every page!
Apple occasionally offers updates to iOS, watchOS, tvOS, and macOS as closed developer previews or public betas for iPhone, iPad, Apple TV and Mac (sadly, no public beta for the Apple Watch). While the betas contain new features, they also contain pre-release bugs that can prevent the normal use of your iPhone, iPad, Apple Watch, Apple TV, or Mac, and are not intended for everyday use on a primary device. That's why we strongly recommend staying away from developer previews unless you need them for software development, and using the public betas with caution. If you depend on your devices, wait for the final release.
Launch the Mac App Store on your Mac.
Click Redeem at the bottom of any of the App Store main pages. You can also find it in your Account page.
Enter your Apple ID and password when prompted.
Click Sign In.
If you have a physical iTunes Gift Card, peel or scratch off the label on the back of the card to reveal the hidden code.
Click on Use Camera.
Hold the iTunes Gift Card up to your Mac's camera. It will automatically capture the code.
Or, enter the code manually. Promo codes must be entered manually.
Click Redeem.
You will then see a notification that you have successfully redeemed your code.
How to find your iTunes Gift Card balance in the Mac App Store
An iTunes Gift Card covers all Apple stores that are connected using the same Apple ID, including iTunes, the iOS App Store, the Mac App Store, and the Apple TV App Store. You can see your balance by viewing your account.
Launch the Mac App Store on your Mac.
Click on Featured section in the Mac App Store.
Your iTunes Gift Card balance will be displayed next to Account under the Quick Links section.
How to find your iTunes Gift Card balance in the Mac App Store in macOS Mojave
In macOS Mojave, things have changed a little. Your Account is in a new place and the user interface is generally easier to understand.
Apple occasionally offers updates to iOS, watchOS, tvOS, and macOS as closed developer previews or public betas for iPhone, iPad, Apple TV and Mac (sadly, no public beta for the Apple Watch). While the betas contain new features, they also contain pre-release bugs that can prevent the normal use of your iPhone, iPad, Apple Watch, Apple TV, or Mac, and are not intended for everyday use on a primary device. That's why we strongly recommend staying away from developer previews unless you need them for software development, and using the public betas with caution. If you depend on your devices, wait for the final release.
Launch the Mac App Store on your Mac.
Click on your Account icon in the bottom left corner of the Mac App Store window.
Click on View Information.
Your iTunes Gift Card balance is listed as Apple ID Balance.
How to find an app or game you downloaded with a promo code
If you receive a promo code (also called a content code) for an app or game, after you redeem it, it will begin downloading automatically.
Launch the Mac App Store on your Mac.
Click on Purchased section in the Mac App Store.
The app or game you just downloaded will be at the top of the list. If the download is finished, click on Open to open it.
How to find an app or game you downloaded with a promo code in macOS Mojave
Thanks to a Mac App Store redesign, it's much easier to find apps and games you've purchased with a download code in macOS Mojave.
Apple occasionally offers updates to iOS, watchOS, tvOS, and macOS as closed developer previews or public betas for iPhone, iPad, Apple TV and Mac (sadly, no public beta for the Apple Watch). While the betas contain new features, they also contain pre-release bugs that can prevent the normal use of your iPhone, iPad, Apple Watch, Apple TV, or Mac, and are not intended for everyday use on a primary device. That's why we strongly recommend staying away from developer previews unless you need them for software development, and using the public betas with caution. If you depend on your devices, wait for the final release.
Launch the Mac App Store on your Mac.
Click on your Account icon in the lower left corner of the Mac App Store window.
The app or game you just downloaded will be at the top of the list. If the download is finished, click on Open to open it.
Any questions?
Do you have any questions about downloading a gift card or promo code in the Mac App Store? Let us know and we'll answer them for you.
Updated August 2018: Added steps for changes in macOS Mojave.
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If you've followed the steps to connect your Mac to a Wi-Fi network, but the connection to your network or the Internet isn't reliable, the steps in this article might help.
Check for Wi-Fi recommendations
When your Mac tries to connect to a Wi-Fi network, it checks for issues that affect its ability to create a fast, stable, and secure connection. If an issue is detected, the Wi-Fi status menu in the menu bar shows a new item: Wi-Fi Recommendations. Choose it to see recommended solutions.
Wi-Fi recommendations are available in macOS Sierra or later.
Analyze your wireless environment
Your Mac can use Wireless Diagnostics to perform additional analysis.
Quit any apps that are open, and connect to your Wi-Fi network, if possible.
Press and hold Option (Alt) ⌥ key, then choose Open Wireless Diagnostics from the Wi-Fi status menu .
Enter your administrator name and password when prompted.
Wireless Diagnostics begins analyzing your wireless environment:
If the issue is intermittent, you can choose to monitor your Wi-Fi connection:
When you're ready to see recommendations, continue to the summary. Wireless Diagnostics asks for optional information about your base station or other router, so that it can include that in the report it saves to your Mac.
Click the info button next to each item in the summary to see details about that item. Wi-Fi best practices are tips that apply to most Wi-Fi networks.
Back up or make note of your network or router settings before changing them based on these recommendations—in case you need to use those settings again.
Monitor your Wi-Fi connection
Your Mac can monitor your Wi-Fi connection for intermittent issues, such as dropped connections. Follow the steps to analyze your wireless environment, but choose ”Monitor my Wi-Fi connection” when prompted.
During monitoring, a window shows that monitoring is in progress. Monitoring continues as long as this window is open and you're on the same Wi-Fi network, even when your Mac is asleep.
If Wireless Diagnostics finds an issue, it stops monitoring and shows a brief description of the issue. You can then resume monitoring or continue to the summary for details and recommendations.
Create a diagnostics report
Wireless Diagnostics automatically saves a diagnostics report before it displays its summary. You can create the same report at any time: press and hold the Option key, then choose Create Diagnostics Report from the Wi-Fi status menu . It can take your Mac several minutes to create the report.
macOS Sierra and later saves the report to the /var/tmp folder of your startup drive, then opens that folder for you. To open the folder manually, choose Go > Go to Folder from the Finder menu bar, then enter /var/tmp.
OS X El Capitan or earlier saves the report to your desktop.
The report is a compressed file with a name that begins “WirelessDiagnostics.” It contains many files that describe your wireless environment in detail. A network specialist can examine them for further analysis.
Use other diagnostics utilities
Wireless Diagnostics includes additional utilities for network specialists. Open them from the Window menu in the Wireless Diagnostics menu bar:
Info gathers key details about your current network connections.
Logs enables background logging for Wi-Fi and other system components. The result is saved to a .log file in the diagnostics report location on your Mac. Logging continues even when you quit the app or restart your Mac, so remember to disable logging when you're done.
Scan finds Wi-Fi routers in your environment and gathers key details about them.
Performance uses live graphs to show the performance of your Wi-Fi connection:
Rate shows the transmit rate over time in megabits per second.
Quality shows the signal-to-noise ratio over time. When the quality is too low, your device disconnects from the Wi-Fi router. Factors that affect quality include the distance between your device and the router, and objects such as walls that impede the signal from your router. Learn more.
Signal shows both signal (RSSI) and noise measurements over time. You want RSSI to be high and noise to be low, so the bigger the gap between RSSI and noise, the better.
Sniffer captures traffic on your Wi-Fi connection, which can be useful when diagnosing a reproducible issue. Select a channel and width, then click Start to begin capturing traffic on that channel. When you click Stop, a .wcap file is saved to the diagnostics report location on your Mac.
Learn more
Additional recommendations for best Wi-Fi performance:
Keep your router up to date. For AirPort Time Capsule, AirPort Extreme, or AirPort Express Base Station, check for the latest firmware using AirPort Utility. For non-Apple routers, check the manufacturer's website.
Set up your router using Apple's recommended settings, and make sure that all Wi–Fi routers on the same network use similar settings. If you're using a dual-band Wi-Fi router, make sure that both bands use the same network name.
Learn about potential sources of Wi-Fi and Bluetooth interference.
Learn about other ways to connect to the Internet.